24x7 Live Receptionist Service
A Perfect Fit For Any Size Business
At Securus Contact Systems, we understand that every Business is unique. For this reason, we have developed highly advanced scripting and customization tools, to enable our receptionists to be a valuable asset to your team.
Proprietary Call Routing & Scripting
After selecting your service plan, we will begin building your account. We have advanced scripting tools that will allow us to customize your call handling instructions to be unique to your business needs. Your custom greeting, call scenarios, delivery recipients and methods are just some examples of information we'll be collecting to dazzle your customers.
Award-Winning Products & Features
Proven customer engagement solutions to increase productivity,
reduce call abandonment, and increase overall sales.
Appointment Scheduling
Giving customers a way to schedule an appointment 24/7 makes great business sense. Receptionists are ready around the clock!
Sales & Lead Capture
Let us be your sales wing man. No lead is getting past us. Our Receptionists are trained to grow your sales channel.
Website Chat
24/7 live customer support to engage visitors before they leave your website. Real time traffic monitoring, chatting, and invitations.
Real-Time Notifications
All your messages are instantly delivered to you via email or text. Notifications are available through the portal and mobile app.
Order Processing
Guide buyers through online order processing from start to finish. Providing answers to product questions and shipment status.
Toll Free & Local Numbers
Create a local or national presence for your business. We will answer your business calls professionally and route them for you.
In The Office, On The Go... We Have You Covered!
Remarkable innovation to manage your account anywhere
The Securus Dashboard provides clients with real time messaging, management of their back office, review of invoices and more! Plus sign up for one of our reward programs and receive credits to your account.