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Don't miss out on opportunities. Never miss a call again!
In business, missed calls are often missed opportunities. Opportunities to increase sales, or even provide better customer service.
Nobody wants to miss out on sales, or provide a lesser quality service to their customers. Many business owners just can't justify
the costs required to staff a reception desk 24 hours a day. Or maybe your call volume is growing out of control, and you don't have
the resources available to handle the calls? Let us help you put an end to missed calls. Our skilled and qualified staff are here to
help grow your business at a fraction of the cost! Do your customers and your business a favor, and sign up today. We look forward to hearing
What makes Securus Contact Systems the best choice for your Business?
A powerful combination of people and technology, Providing Contact Center Solutions to Small and Medium sized Businesses.
Cutting Edge Technology Driven Infrastructure
Scalable, Redundant, Secure
Skilled & Qualified Staff Make the Difference
Only the brightest people are selected
Tailored to Fit All Your Business Needs
Customized Scripts, Trained Dedicated Agents
24/7 Live Customer Service, 365 Days a Year
Never miss a call again
Lowest Hold Times in Our Industry
We answer quickly, with a friendly tone
Dedicated Agents are staffed to support solely your business. Put through rigorous training to provide the highest level of customer service to your clients. Dedicated agents are recommended for the medium sized business with complex configurations.
Multipurpose Agents are trained to utilize our technology to support any business! They provide outstanding service at the lowest cost. Multipurpose agents are an excellent choice for any small or medium sized business with a simple configuration.
Why 24/7 Live Customer Service is Good for Business
When your customers have questions or corncerns, they want to speak to a helpful person. Not an answering machine.
Making the assumption that an inquiring potential new customer will wait until you can return their call can be a fatal mistake!
The unfortunate reality is, that most small to medium sized businesses don't have the resources to handle customer inquiries 24
hours a day.. Until Now!
Securus Contact Systems understands people. We know that people hate to wait. People don't like hold times, or menu driven mazes.
People want to talk to people! As such, we leverage cutting edge technology to build streamlined communications systems. Properly
managed call queues with little to no hold time is our top priority. The resulting outcome is unparalleled customer service, that
your clients will always appreciate. Happy clients will result in greater client retention. Our lead capture and order processing services can directly increase your revenue, allowing
our service to pay for itself, and then some! There are so many ways we can help your bottom line. Don't wait. Call us to setup an account today!
What Customers Are Saying
"The superior customer service that I have been receiving from Securus Contact Systems is second to none. I have NEVER been happier with a company like I am with yours...Finally, a company that does things right!!"
- Matt Mitcheltree
"I have been very happy with Securus Contact Systems. I am very happy with the service on both the customer service end and Technical Support. My calls are handled exactly they way I expect."
- Merles Food & Beverage
"Everything is working out great so far. On the first statement I could really see the difference in savings you proposed. Thanks for being so courteous to our clients and making our lives easier..."
- Bullfrog Performance Speed Shop, Inc.
"Thank you so much for the outstanding service you provide! My clients have never been happier to always reach a live customer service representative. I can see now that for years I was missing out on Sales opportunities as a result of missed calls. Your service is exactly how you described it would be, and I can really see that value and savings."
- Michelle Jorgeson, Flower Blossoms, Inc.
Home | Services | Clients | About | Contact © Copyright 2013 Securus Contact Systems
11750 SE 82 Ave Suite J | Happy Valley, OR 97086 | Office: 877.310.6676 | Fax: 866.666.3191